Ethical issues in social media Essay Example | Topics and Well Written Essays - 500 words

Ethical issues in social media - Essay Example The affected organization was PayPal. Cyber criminals managed to develop a fake website that aped the original PayPal website. In order to obtain clients’ trust to reveal financial details, the conmen directed people to fake website through link in an email (Shannon, 2013). In the email, they required the users to log on to purported PayPal website and change their passwords only to give fraudsters critical financial details that left them penniless. For some PayPal clients, financial details were used to transfer money to fake recipients (Shannon, 2013). In the PayPal Incident, the client is the loser (Shannon, 2013). For instance, after reporting to the real PayPal about their incident, most clients are dismissed and PayPal calls it as the fault the client who did not identify the email as fraud. The damage was caused by lack of proper customer education on how to prevent online fraud. This could also be connected with user ignorance as there are terms and conditions that one abides to when registering as a member in companies like PayPal (Shannon, 2013). The root cause of the problem was increased cases of phishing where criminals target online banks and companies for their customers’ personal details. Consequently, target companies should work on educating their clients and require them to take all necessary precautions to keep personal security information secret. However, there is a requirement that with evidence of fraudster involvement, organizations are required to refund their clients (Shannon, 2013). In the case of PayPal phishing, the organization dismissed the client for relying on speculation and this made the situation worse as the client did not know who else to turn to (Coombs, 2009). The organization should have understood that the client is the boss and with such an alarm raised, there was need to understand the type of crisis the organization was facing. With a clear definition of the

Role of Stakeholder Paper Essay Example | Topics and Well Written Essays - 500 words

Role of Stakeholder Paper - Essay Example Why this is important is because it warrants pull on the part of the customers because if the end users believe that quality is being given to them in terms of the products, they feel attracted to buy it. Two organizations that support such a quality management process include Nestle and Unilever. The manufacturers ensure that the quality management process takes its basis from them alone. What it actually means is the fact that they need to produce goods which will be of value to the customers in the long run. Now how it passes on to the end user is something important and should be taken into consideration. If the manufacturers are unable to derive quality, then this is a problem that needs attention as far as managing the quality regimes are related. Hence their role is of utmost essence under such scenarios. Similarly, the wholesalers are equally significant when it comes to implementing a quality management process. This is because they are the ones who take the products from the manufacturers and give it to the logistics concerns. It is their pertinent duty to make sure that the products are transferred as they are and that the quality premise is not compromised upon at any stage whatsoever. The wholesalers therefore receive attention under the quality management process because they are essentially the second level beneath the manufacturers to ensure that the products reach the relevant markets in an adequately sound way. The third stakeholder comprises of the logistic partners who basically make sure that the products are transferred to the retailers. They pick up the products from the wholesalers and manage it down to the retailer level. They have to ensure that quality is not compromised upon because it is essentially their job. If they do not do so, there are problems in terms of packaging which can get flawed, and then there is the important discussion of product being sent under fixed consignment ratios. It is therefore significant to understand